University of Illinois Urbana-Champaign

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Showing 1–30 of 172 items
Thumbnail for Beyond Measuring Service Quality: Learning from the Voices of the Customers, the Staff, the Processes, and the Organization
Beyond Measuring Service Quality: Learning from the Voices of the Customers, the Staff, the Processes, and the Organization
Phipps, Shelley E.

Thumbnail for The System Design Approach to Organizational Development: The University of Arizona Model
The System Design Approach to Organizational Development: The University of Arizona Model
Phipps, Shelley E.

Thumbnail for The Marketing of Library and Information Service (Book Review)
The Marketing of Library and Information Service (Book Review)
Phipps, Shelley E.

Thumbnail for Marketing the Library (Book Review)
Marketing the Library (Book Review)
Phipps, Shelley E.

Thumbnail for Developing a Team Management Structure in a Public Library
Developing a Team Management Structure in a Public Library
Bernfeld, Betsy A.

Thumbnail for Library Trends 53 (1) Summer 2004: Organizational Development and Leadership
Library Trends 53 (1) Summer 2004: Organizational Development and Leadership
Submitter: Sarah Shreeves

Thumbnail for Designing and Evaluating a Programmed Library Instruction Text
Designing and Evaluating a Programmed Library Instruction Text
Kenney, Patricia Ann; McArthur, Judith N.

Thumbnail for Library assessment and user surveys in academic librarianship in the United States
Library assessment and user surveys in academic librarianship in the United States
Hinchliffe, Lisa Janicke

Thumbnail for Valutazione della biblioteca e sondaggi sull’utenza nelle biblioteche accademiche degli Stati Uniti
Valutazione della biblioteca e sondaggi sull’utenza nelle biblioteche accademiche degli Stati Uniti
Hinchliffe, Lisa Janicke

Thumbnail for Evaluating Bibliographic Education: A Review and Critique
Evaluating Bibliographic Education: A Review and Critique
Werking, Richard Hume

Thumbnail for An Evaluation of the Teaching Effectiveness of Two Library Instructional Videotapes
An Evaluation of the Teaching Effectiveness of Two Library Instructional Videotapes
Nagy, Laslo A.; Thomas, Martha Lou

Thumbnail for Front Matter including Table of Contents to Library Trends 53 (1) Summer 2004: Organizational Development and Leadership
Front Matter including Table of Contents to Library Trends 53 (1) Summer 2004: Organizational Development and Leadership
Submitter: Sarah Shreeves

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for The Stephen A. Forbes collections at the Illinois Natural History Survey, 1858-1994 : Annual report 1994.
The Stephen A. Forbes collections at the Illinois Natural History Survey, 1858-1994 : Annual report 1994.
Phillippe, Loy R.; Mayer, Christine A.; Methven, Kathleen

Thumbnail for Back Matter
Back Matter
Submitter: Howard Ding

Thumbnail for Library Trends 49 (4) 2001: Measuring Service Quality
Library Trends 49 (4) 2001: Measuring Service Quality
Submitter: Matthew Cordial

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for Bridges and Barriers: Factors Influencing a Culture of Assessment in Academic Libraries
Bridges and Barriers: Factors Influencing a Culture of Assessment in Academic Libraries
Farkas, Meredith Gorran; Hinchliffe, Lisa Janicke; Houk, Amy Harris

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for Introduction to Library Trends 53 (1) Summer 2004: Organizational Development and Leadership
Introduction to Library Trends 53 (1) Summer 2004: Organizational Development and Leadership
Russell, Keith W.; Stephens, Denise

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding

Thumbnail for Table of Contents
Table of Contents
Submitter: Howard Ding