A Usability Study of SciTech Connect, the Department of Energy's Public Access Portal
Uphoff, Heidi A.
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https://hdl.handle.net/2142/95771
Description
Title
A Usability Study of SciTech Connect, the Department of Energy's Public Access Portal
Author(s)
Uphoff, Heidi A.
Issue Date
2016-08-20
Keyword(s)
Library and information science
Usability
Usability studies
Public access
Open access
Open data
Abstract
This study of SciTech Connect, the Department of Energy's Public Access Portal, was devised to identify usability issues in order to make redesign recommendations. The application has undergone many changes in its scope and function over the last few years in response to federal public access mandates, making it an interesting and valuable candidate for such a study. The methods for the study were two-fold: database analysis and user study. The database was analyzed through a cognitive walkthrough, heuristics, and comparisons to similar applications. In addition, a concurrent think aloud user study was conducted with twelve participants.
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