Increasing amounts of scientific and professional information are available through information technology. Government agencies, universities, professional societies and many non-profit organizations are making knowledge available using technology. With this growing body of online scientific and professional information, it is increasingly important for human service providers to have access and be able to use information delivered in electronic formats. The current study seeks to overcome the limitations of previous studies of human service providers by conducting a mailed survey of access and use of information technology from a randomly selected group of human service providers with significant efforts to obtain a high rate of return.
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