Patron privacy: a luxury concern for marginalized internet users

Dosono, Bryan

Permalink

https://hdl.handle.net/2142/89438 Copy

Description

Title

Patron privacy: a luxury concern for marginalized internet users

Author(s)

Dosono, Bryan

Issue Date

2016-03-15

Keyword(s)

• Privacy
• Digital Inclusion
• Marginalized Communities
• Information Policy

Abstract

Marginalized communities rely on community anchor institutions like public libraries as their primary location for connecting to the Internet. Using the Onondaga County Public Library (OCPL) system in Upstate New York as the site of study, I aim to understand the privacy protecting behaviors of marginalized groups from the perspective of library managers, rather than from the perspective of marginalized group members themselves. Based on a mixed-methods approach of collecting interview and survey data from OCPL librarians, my findings suggest that (1) privacy standards remain consistent across all OCPL branches, (2) offline privacy is not given as much attention as online privacy in library spaces, and (3) there is a general lack of concern for privacy among marginalized patrons. This research contributes to the broad goal of assessing technology policies designed to improve information access for underserved populations in America.

Publisher

iSchools

Series/Report Name or Number

IConference 2016 Proceedings

Type of Resource

text

Language

eng

Permalink

http://hdl.handle.net/2142/89438

DOI

https://doi.org/10.9776/16285

Copyright and License Information

Copyright 2016 is held by the authors. Copyright permissions, when appropriate, must be obtained directly from the authors.

Owning Collections