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https://hdl.handle.net/2142/87530
Description
Title
Expertise Recognition in Multi-Cultural Groups
Author(s)
Yoon, Kyungah Kay
Issue Date
2006
Doctoral Committee Chair(s)
Andrea B. Hollingshead
Department of Study
Speech Communication
Discipline
Speech Communication
Degree Granting Institution
University of Illinois at Urbana-Champaign
Degree Name
Ph.D.
Degree Level
Dissertation
Keyword(s)
Psychology, Industrial
Language
eng
Abstract
The results from the two studies revealed that (a) cultural stereotypes negatively affect expertise recognition, task assignments, and socio-emotional experiences, when the cultural stereotypes are not consistent with group members' actual knowledge, (b) accurate recognition of group members' expertise and communication positively affects their socio-emotional experience, (c) flexibility of multi-cultural group members' judgments about each other's expertise enhances the overall quality of their socio-emotional experiences. Drawn from these results, implications and future research directions are discussed.
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