Imperfect Diagnostic Automation: How Adjusting Bias and Saliency Affects Operator Trust
Dixon, Stephen R.
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Permalink
https://hdl.handle.net/2142/82114
Description
Title
Imperfect Diagnostic Automation: How Adjusting Bias and Saliency Affects Operator Trust
Author(s)
Dixon, Stephen R.
Issue Date
2006
Doctoral Committee Chair(s)
Jason McCarley
Department of Study
Psychology
Discipline
Psychology
Degree Granting Institution
University of Illinois at Urbana-Champaign
Degree Name
Ph.D.
Degree Level
Dissertation
Keyword(s)
Psychology, Experimental
Language
eng
Abstract
We report three experiments that examine the effects of imperfect automation on operator trust and dependence. By manipulating the automation bias to either present false alarms or misses, the data reveal patterns of operator behavior consistent with a multiple-process cognitive model that allows non-selective effects of automation errors on operator behavior. These non-selective effects were eliminated by reducing the salience of the automation errors.
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