Psychometric Properties of Scores from the Web-Based LibQUAL+ Study of Perceptions of Library Service Quality
Cook, Colleen; Thompson, Bruce
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https://hdl.handle.net/2142/8369
Description
Title Psychometric Properties of Scores from the Web-Based LibQUAL+ Study of Perceptions of Library Service Quality Author(s) Cook, Colleen Thompson, Bruce Issue Date 2001 Keyword(s) Libraries User satisfaction. Libraries Evaluation. Libraries Quality control. Libraries Standards. Publisher Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign ISSN 0024-2594 Type of Resource text Language en Permalink http://hdl.handle.net/2142/8369 Copyright and License Information Copyright 2001 Board of Trustees University of Illinois.
Owning Collections
Library Trends 49 (4) Spring 2001: Measuring Service Quality. Edited by Martha Kyrillidou and Fred M. Heath.
