Utilization of Corporate University Training Program Evaluation
Bober, Christopher F.
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https://hdl.handle.net/2142/80384
Description
Title
Utilization of Corporate University Training Program Evaluation
Author(s)
Bober, Christopher F.
Issue Date
2000
Doctoral Committee Chair(s)
Wentling, Tim
Department of Study
Education
Discipline
Education
Degree Granting Institution
University of Illinois at Urbana-Champaign
Degree Name
Ph.D.
Degree Level
Dissertation
Keyword(s)
Education, Industrial
Language
eng
Abstract
The data obtained through the interviews, document review, and observations were content-analyzed to identity trends and patterns that existed in individual sites as well as among the four corporate universities. To determine influential factors impacting use in the four sites, a meta-analytic conceptual framework developed by Cousins and Leithwood (1986) was used. This study's findings illustrate that training program evaluation results are being used by multiple individuals both from within the corporate universities, as well as throughout the entire organizations in which these entities are housed, for a number of key purposes. While the majority of these purposes are instrumental in nature, several examples of both conceptual and symbolic use were cited by participants. The seven major factors found to impact the use of evaluation results in the four corporate universities include: communication quality; timeliness; commitment and/ or receptiveness to evaluation; evaluation quality; credibility; relevance; and, findings.
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