Perceived Business Process Knowledge, the Construct, Its Dimensions, and the Measurement

Angeles, Jose; Guzman, Indira; Barto, Thomas; Sanders, Sean

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https://hdl.handle.net/2142/73735 Copy

Description

Title

Perceived Business Process Knowledge, the Construct, Its Dimensions, and the Measurement

Author(s)

• Angeles, Jose
• Guzman, Indira
• Barto, Thomas
• Sanders, Sean

Issue Date

2015-03-15

Keyword(s)

• quantitative analyses including statistics
• information systems
• information technology and work

Abstract

Drawing from and integrating concepts from several research streams, we propose the existence of a new individual level construct titled perceived business process knowledge (PBPK). PBPK is theorized as an antecedent that may predict extant technology acceptance theory (TAM) based constructs. The concepts of knowledge and business processes are identified from past works and integrated to define PBPK. PBPK is theoretically defended using Alters’ (1999) Work System Theory, Bostrom and Heinens’(1977) Socio-Technical System theory frameworks, as well as, other lenses from business research. These same sources, as well as, concepts borrowed from practioner perspectives (IDEF0, 1993) are used to identify five PBPK sub-dimensions. To further rationalize sub-dimensions, PBPK components can be mapped to factors found in four empirically tested information systems models. If successful, developing the measure, will expand the field of information systems research by tying current theories to a proposed pre-existing condition (i.e PBPK). We also re-validate research methods by using MacKenzie et al’s. process.

Publisher

iSchools

Series/Report Name or Number

iConference 2015 Proceedings

Type of Resource

text

Language

English

Permalink

http://hdl.handle.net/2142/73735

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