Critical factors leading to ERP replacement in Higher Education Institutions in Saudi Arabia: preliminary results

Aljohani, Arwa Mohammed; Peng, Alex; Nunes, Miguel

Permalink

https://hdl.handle.net/2142/73718 Copy

Description

Title

Critical factors leading to ERP replacement in Higher Education Institutions in Saudi Arabia: preliminary results

Author(s)

• Aljohani, Arwa Mohammed
• Peng, Alex
• Nunes, Miguel

Issue Date

2015-03-15

Keyword(s)

information systems

Abstract

Enterprise Resource Planning (ERP) has been extensively researched with regard to the business environment, but not so much in relation to higher education institutions (HEIs). The review of the available ERP literature outlined ERP adoption, implementation and success cases as the main areas of research. By contrast, fewer studies have addressed the challenges and problems associated with replacement of one ERP system with another. This study aims to fill this gap in the literature by investigating the case study of a large university from Saudi Arabia in which the local ERP system was replaced with SAP ERP. According to the preliminary results obtained, the decision to replace an ERP system is influenced by several important factors. These factors were trend pressure, dependency on foreign experts, poor integration and public negativity. This paper presents a summary of these perceived factors.

Publisher

iSchools

Series/Report Name or Number

iConference 2015 Proceedings

Type of Resource

text

Language

English

Permalink

http://hdl.handle.net/2142/73718

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