Managing without Authority: Records Managers in Interorganizational Contexts
Sholler, Dan; Stratton, Caroline
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https://hdl.handle.net/2142/73444
Description
Title
Managing without Authority: Records Managers in Interorganizational Contexts
Author(s)
Sholler, Dan
Stratton, Caroline
Issue Date
2015-03-15
Keyword(s)
education in library and information sciences
information technology and work
archives and records
Abstract
Information professionals are taking on new roles in modern organizations. Specifically, these professionals are tasked with gaining coworkers’ compliance with information communication and management policies. However, they often lack the formal authority of traditional managers. We report on preliminary findings from a qualitative study of records managers, focusing on the interpersonal skills they use to achieve compliance.
Publisher
iSchools
Series/Report Name or Number
iConference 2015 Proceedings
Type of Resource
text
Language
English
Permalink
http://hdl.handle.net/2142/73444
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