Knowledge Sharing in Chinese Healthcare Referral Services: Identifying Barriers from a Literature Review

Zhou, Lihong; Baptista Nunes, Miguel; Huang, Ru Hua; Liu, Fang

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https://hdl.handle.net/2142/73441 Copy

Description

Title

Knowledge Sharing in Chinese Healthcare Referral Services: Identifying Barriers from a Literature Review

Author(s)

• Zhou, Lihong
• Baptista Nunes, Miguel
• Huang, Ru Hua
• Liu, Fang

Issue Date

2015-03-15

Keyword(s)

• health informtics
• knowledge management

Abstract

This paper reports on an ongoing research project, which aims to identify, explain and resolve knowledge sharing (KS) barriers in Chinese healthcare referral services. Specifically, this paper presents and discusses the critical literature review performed at the beginning of this project, which aimed to establish the theoretical basis for the empirical stages. The review included three types of documentation, namely: academic contributions, grey literature, and organisational and procedural documentation. 207 academic articles were systematically retrieved, selected and analysed. The grey literature review included national and regional policy and governance documentation. Procedural literature review included documents and guidelines from two hospitals and one community healthcare centre. Grey and procedural literature review was used to establish the process of referral whilst the academic literature review was used to identify potential KS barriers. The research findings point to 13 KS barriers, which emerged in five themes. This paper provides a perspective on the development of KS in Chinese hospitals and provides valuable implications for healthcare KS researchers and practitioners around the world.

Publisher

iSchools

Series/Report Name or Number

iConference 2015 Proceedings

Type of Resource

text

Language

English

Permalink

http://hdl.handle.net/2142/73441

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