An Exploratory Study of the Influence of Personal and Environmental Variables on the Job Satisfaction of Mid-Level Public Leisure Service Managers
Phelan, Carl Michael
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https://hdl.handle.net/2142/72456
Description
Title
An Exploratory Study of the Influence of Personal and Environmental Variables on the Job Satisfaction of Mid-Level Public Leisure Service Managers
Author(s)
Phelan, Carl Michael
Issue Date
1992
Doctoral Committee Chair(s)
McKinney, William R.
Department of Study
Leisure Studies
Discipline
Leisure Studies
Degree Granting Institution
University of Illinois at Urbana-Champaign
Degree Name
Ph.D.
Degree Level
Dissertation
Keyword(s)
Business Administration, Management
Sociology, Industrial and Labor Relations
Recreation
Abstract
Although job satisfaction is one of the most studied factors in organizations today, research in the public sector, especially leisure service, is lacking. The relationship between Holland's theory of person-environment congruence and the job satisfaction of mid-level public leisure service managers is described. Additional personal and environmental variables, specifically Hackman and Oldham's job characteristics theory, Newman's perceived work environment measure, and individual and agency characteristics, are applied to the prediction of job satisfaction.
Although significant with two facets of job satisfaction, the results of this study did not strongly support Holland's contention of the importance of the relationship between person-environment congruence and job satisfaction. Further analysis indicated that workers' perceptions of their work environment was more significant in predicting job satisfaction. A dimension of Newman's measure of perceived work environment was the most important variable in explaining specific facets, as well as global job satisfaction. Implications for the management of leisure service agency personnel are discussed.
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