An Exploratory Investigation of the Job Characteristics and Job Satisfaction of Public Recreation and Leisure Service Management Employees (As Measured by the Job Diagnostic Survey)
Draper, Debra Jean
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Permalink
https://hdl.handle.net/2142/70931
Description
Title
An Exploratory Investigation of the Job Characteristics and Job Satisfaction of Public Recreation and Leisure Service Management Employees (As Measured by the Job Diagnostic Survey)
Author(s)
Draper, Debra Jean
Issue Date
1982
Department of Study
Leisure Studies
Discipline
Leisure Studies
Degree Granting Institution
University of Illinois at Urbana-Champaign
Degree Name
Ph.D.
Degree Level
Dissertation
Keyword(s)
Recreation
Abstract
Problem. In an effort to combat and alleviate the problems which have come with high inflation and cuts in budget, leisure service professionals seem all-too-eager to find solutions by accepting and adopting the management, finance, and marketing strategies of business and industry. That leisure service managers may have much to gain from industrial work research seems apparent. That the applicability of industrial research findings and the generalizability of industrially-biased research to other segments of the work force has gone unquestioned seems equally apparent.
Purpose. It was the purpose of this investigation to explore a number of job, organizational, and demographic characteristics, as well as psychological state attainment and job satisfaction of public recreation and leisure service management employees (in the states of Illinois and New York) as measured by the Job Diagnostic Survey (JDS). The reliability of the JDS scales and the intercorrelations among scale scores were also ascertained. Further, the scores of this study were compared to those of an earlier industrial investigation.
Findings. It was found that, although similar in many ways, public recreation and leisure service management employee scores did not always follow patterns established in the earlier industrial report. The means across respondents in this study were higher on all variables except pay satisfaction and while no significant differences were found between the two investigations with regard to job dimension, psychological state, and 'growth need strength' scores, satisfaction or outcome measures did significantly differ. Finally, the reliabilities of the JDS scales were generally lower than previous industrial research had indicated, especially with regard to the variable measuring the degree to which the job requires the employee to work with other people.
Conclusion. The major conclusion was that further research be conducted in public recreation and leisure service organizations, as well as other human or social service occupations, which tests industrial research models, instruments, and findings before practices are adopted and strategies implemented based on industrial or business research.
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