Nonverbal and Verbal Content Behaviors in the Prediction of Interviewer Effectiveness
Nagata, Donna Kiyo
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https://hdl.handle.net/2142/69608
Description
Title
Nonverbal and Verbal Content Behaviors in the Prediction of Interviewer Effectiveness
Author(s)
Nagata, Donna Kiyo
Issue Date
1981
Department of Study
Psychology
Discipline
Psychology
Degree Granting Institution
University of Illinois at Urbana-Champaign
Degree Name
Ph.D.
Degree Level
Dissertation
Keyword(s)
Psychology, Clinical
Abstract
The present study assesses the ecological validity of previous research results which have suggested that an interviewer's nonverbal behaviors predominate over verbal content behaviors in the prediction of interviewer effectiveness ratings. In contrast to earlier investigations, the current study assesses naturally occurring interviewer behaviors and uses client rather than observer ratings of effectiveness gathered from analogue interviews. Results suggest that nonverbal interviewer behaviors do not clearly predominate over verbal content behaviors in the prediction of effectiveness ratings and that findings of nonverbal superiority are not generalizable to more ecologically valid interview settings.
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