Exploratory Study of Chief Information Officers in Fortune Service and Industrial Organizations
Brumm, Eugenia Kwiatkowski
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https://hdl.handle.net/2142/69499
Description
Title
Exploratory Study of Chief Information Officers in Fortune Service and Industrial Organizations
Author(s)
Brumm, Eugenia Kwiatkowski
Issue Date
1988
Department of Study
Library Science
Discipline
Library Science
Degree Granting Institution
University of Illinois at Urbana-Champaign
Degree Name
Ph.D.
Degree Level
Dissertation
Keyword(s)
Business Administration, General
Business Administration, Management
Information Science
Abstract
A survey was conducted of chief information officers (CIO's) in the 100 top-ranked Fortune Service organizations and in the 100 top-ranked Fortune Industrial organizations. A questionnaire was used to collect data on the following topics: the information activities managed, information-related concerns, titles, reporting relationships, reporting responsibilities, proximity to the chief executive officer (CEO), career progression, education, salaries, budget responsibilities, achievements, role in strategy formulation, professional organizations, demographics and the role of Information Resources Management in the organization.
In the 200 organizations, 141 individuals identified themselves as CIO's. Of those, completed questionnaires were received from 111 individuals who conformed to the four-part definition of a CIO that included being a senior executive responsible for information technologies, concerned with long-range strategic issues rather than daily operational ones.
Results were analyzed for the 111 individuals, representing 78.7% of the identified CIO's in the 200 organizations. Data indicate that although the CIO is functioning at a high level in the organization, the service CIO is higher level than the industrial CIO. The CIO in service organizations is not as likely to be subordinated under a specific functional area, reports to a higher level in the organization, is closer to the chief executive officer, earns a significantly higher salary, commands a higher budget and is more involved in corporate strategy formulation and meetings.
The CIO's reporting responsibilities emphasize management of diverse information technologies, with few individuals indicating responsibility for non-IT activities. The CIO's perceptions of the most important information problem facing organizations, their information concerns and their most important achievement as CIO's all point to a technological approach to information.
The majority of CIO's come from an information systems employment background and have spent most of their careers in the same line of business in which they are currently employed. CIO's average 17 years of formal education in a business or scientific/technical field. Demographically, the average CIO in this study is a 50-year old white, married male, who was born in the United States, works 56 hours each week and commands an average annual salary of approximately $186,000.
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