Management Planning and Control of Training Efforts in Twelve Major Midwestern Businesses
Smith, Ann Cameron
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https://hdl.handle.net/2142/69168
Description
Title
Management Planning and Control of Training Efforts in Twelve Major Midwestern Businesses
Author(s)
Smith, Ann Cameron
Issue Date
1987
Doctoral Committee Chair(s)
Leach, James A.
Department of Study
Education
Discipline
Education
Degree Granting Institution
University of Illinois at Urbana-Champaign
Degree Name
Ph.D.
Degree Level
Dissertation
Keyword(s)
Education, Administration
Abstract
In spite of demands for employee education and training relevant to business requirements, no available research literature concerned the use of planning and control or management control systems in private sector training. A planning and control or management control system for training is an organized, systematic structure and process which is used to ensure that training efforts are consistent with organizational strategies.
This study produced information to aid in planning and controlling training and to contribute to a training management research base. Survey research methodology and naturalistic data collection techniques were employed. Descriptions of systems used to plan and control training efforts in 12 large Midwestern businesses were prepared. Findings were compared with assumptions concerning training and a recognized management control system design by Anthony, Dearden, and Bedford (1984). Recommendations and a model for planning and controlling training efforts were developed.
Findings indicated that tools existed and activities took place, which, when used in a combined manner, would constitute systematic approaches to planning and controlling training. Major tools for planning and controlling training were written plans to guide training entity efforts, needs assessments, budgets, training program evaluations, and training entity evaluations. The comprehensiveness of activities and the extent to which tools were used systematically varied. Training related aspects of the management control system design were incorporated into many of the planning and control systems used for training.
In most cases, line personnel had ultimate control over training. Participating training professionals attempted to concentrate their efforts on those areas from which the greatest benefits were anticipated. The findings suggested that proper planning and control of training requires the combined efforts and support of training professionals, human resources professionals, and line personnel.
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