Peer performance appraisal of reference librarians in a public library
King, Geraldine B.; Mahmoodi, Suzanne H.
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https://hdl.handle.net/2142/615
Description
Title
Peer performance appraisal of reference librarians in a public library
Author(s)
King, Geraldine B.
Mahmoodi, Suzanne H.
Issue Date
1991
Keyword(s)
Reference services (Libraries)
Evaluation
Public libraries
Abstract
The reference librarians at Ramsey County Public Library, a suburban
Twin Cities public library, developed an innovative performance
appraisal system that includes self-evaluation and a peer group /
discussion. Each librarian rates her/himself on a thirteen-page list of
reference librarian competencies and assesses the effect of other factors
on his/her ability to do the job. A summary of these two parts plus
a report on past objectives, a draft of future objectives, and a list of
prioritized duties are given to each member of the reference department
prior to a one-hour group discussion. Initial evaluations of the process
were primarily positive; all twelve participants wished to continue its use. Relating competencies to objectives resulted in a specific self development
plan. Relating self-development needs and job duties
facilitated priority setting. The process has now been expanded to
include nonprofessional public services personnel, technical services
staff, and branch libraries.
Publisher
Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign
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