University of Illinois Urbana-Champaign

Customer Expectations: Concepts and Reality for Academic Library Services

Millson-Martula, Christopher A.; Menon, Vanaja

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https://hdl.handle.net/2142/41876

Description

Title
Customer Expectations: Concepts and Reality for Academic Library Services
Author(s)
  • Millson-Martula, Christopher A.
  • Menon, Vanaja
Issue Date
1995-01
Keyword(s)
Public relations of libraries/College and university libraries
Publisher
Association of College and Research Libraries. American Library Association
ISSN
  • Print ISSN: 0010-0870
  • Electronic ISSN: 2150-6701
Type of Resource
text
Language
eng
Permalink
http://hdl.handle.net/2142/41876
Copyright and License Information
Copyright 1995 Association of College & Research Libraries, a division of the American Library Association. Digitized with permission. Issued with a Creative Commons Attribution-Non Commercial License (CC BY-NC).

Owning Collections

College and Research Libraries 56 (1) January 1995 PRIMARY