In this paper, I discuss the results of an ethnographic project
about Resident Assistant's attitudes toward University Housing Services, at Illinois State University. Using conversational interview techniques with 6 specific participants and several informal participant observation and conversations, I show that in general there are negative attitudes and feelings towards UHS, by RAs. These attitudes are based on a lack of trust in UHS and their methods. Based on these preliminary findings, I argue that RAs attitudes towards UHS stem from a feeling of a lack of appreciation and understanding on behalf of UHS.I recommend that the university increase the benefits of RAs, as well as hosting seminars that focus on RA feedback for UHS.
The university offers an extraordinary opportunity to study and document student communities, life, and culture. This collection includes research on the activities, clubs, and durable social networks that comprise sometimes the greater portion of the university experience for students.
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