Ethnomethodologically informed ethnography and information system design

Crabtree, Andy; Nichols, David M.; O'Brien, Jon; Rouncefield, Mark; Twidale, Michael B.

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https://hdl.handle.net/2142/31303 Copy

Description

Title

Ethnomethodologically informed ethnography and information system design

Author(s)

• Crabtree, Andy
• Nichols, David M.
• O'Brien, Jon
• Rouncefield, Mark
• Twidale, Michael B.

Issue Date

2000-05-18

Keyword(s)

• Ethnomethodologically informed ethnography
• CSCW
• Design
• Digital Libraries
• Requirements Capture

Abstract

This paper describes ethnomethodologically informed ethnography (EM) as a methodology for information science research, illustrating the approach with the results of a study in a university library. We elucidate major differences between the practical orientation of EM and theoretical orientation of other ethnographic approaches in information science research. We address ways in which EM may be used to inform systems design and consider the issues that arise in coordinating the results of this research with the needs of information systems designers. We outline our approach to the “ethnographically informed” development of information systems in addressing some of the major problems of interdisciplinary work between system designers and EM researchers.

Publisher

John Wiley & Sons, Inc.

Type of Resource

text

Language

en

Permalink

http://hdl.handle.net/2142/31303

DOI

https://doi.org/10.1002/(SICI)1097-4571(2000)51:7<666::AID-ASI8>3.0.CO;2-5

Sponsor(s)/Grant Number(s)

British Library Research and Innovation Centre

Owning Collections