How first-year students navigate the stacks: implications for improving wayfinding
Hahn, James F.; Zitron, Lizz
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https://hdl.handle.net/2142/24002
Description
Title
How first-year students navigate the stacks: implications for improving wayfinding
Author(s)
Hahn, James F.
Zitron, Lizz
Issue Date
2011-09
Keyword(s)
wayfinding
first-year undergraduate students
Undergraduate libraries.
undergraduate students
Abstract
First-year undergraduate students frequently encounter navigation problems in locating known items in the library. This study follows students through the library collection after they have a call number in order to uncover attributes of building layout that aid navigation and identify fail points. Researchers used ethnographic methodologies of interviewing, observation, and a “think-aloud protocol” to understand the first-year student’s conceptual frame in navigating library collections.
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