The organizational environment and its relationship to social workers' absenteeism and overall job satisfaction
Tsai, Chii-Yuan
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Permalink
https://hdl.handle.net/2142/23588
Description
Title
The organizational environment and its relationship to social workers' absenteeism and overall job satisfaction
Author(s)
Tsai, Chii-Yuan
Issue Date
1990
Doctoral Committee Chair(s)
Allen-Meares, Paula
Department of Study
Social Work
Sociology, Industrial and Labor Relations
Discipline
Social Work
Sociology, Industrial and Labor Relations
Degree Granting Institution
University of Illinois at Urbana-Champaign
Degree Name
Ph.D.
Degree Level
Dissertation
Keyword(s)
Social Work
Sociology, Industrial and Labor Relations
Language
eng
Abstract
This study was designed to examine social workers' perceptions of a selected set of organizational job factors and their relationship to workers' absenteeism and overall job satisfaction. The organizational job factors were examined from three different organizational levels: individual needs for satisfaction, nature of the work, and work situation.
This was an exploratory descriptive study. A one shot survey design was applied. Social workers who were members of the Illinois National Association of Social Workers (NASW) and full-time employees of diverse social service organizations were systematically sampled. Pearson correlation and regression analysis were the primary statistical procedures.
The following findings were obtained: (1) Three organizational factors correlated negatively with workers' absence frequency: (a) agency policies, (b) salary, and (c) working conditions. (2) The rate of layoffs correlated positively with workers' absence duration. (3) Except for technological routinization, 10 organizational job factors correlated positively with workers' overall job satisfaction: (a) agency policies, (b) centralization, (c) working conditions, (d) work climate, (e) staff development, (f) promotion opportunity, (g) supervision, (h) fringe benefits, (i) job security, and (j) pay. (4) The primary job responsibility statistically influenced (a) workers' absence frequency and duration in a negative direction, and (b) overall job satisfaction in a positive direction.
"The ""goodness of fit"" between social workers and their work environment is discussed. Implications for research, education, and managing social service organizations are presented."
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