Employee turnover is an important measure of the health of an organization.
All libraries should implement a three-step program of turnover
management: the collection and analysis of data on turnover patterns,
the identification of those factors contributing to turnover in the library
through organization of a formal exit interview program, and implementation
of remedial actions which address the main causes of turnover.
This article focuses on the exit interview as an effective tool for
documenting the causes of turnover in a library and for influencing
management action. The exit interview must be based upon a standardized
format, assure employee confidentiality, employ talented interviewing
staff, involve periodic assessment of effectiveness, and provide
for routine feedback to management.
Publisher
Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign.
Series/Report Name or Number
Allerton Park Institute (29th : 1987)
ISSN
0536-4604
Type of Resource
text
Language
en
Permalink
http://hdl.handle.net/2142/1675
Copyright and License Information
Copyright owned by Board of Trustees of the University of Illinois. 1987.
Use this login method if you
don't
have an
@illinois.edu
email address.
(Oops, I do have one)
IDEALS migrated to a new platform on June 23, 2022. If you created
your account prior to this date, you will have to reset your password
using the forgot-password link below.
