Effect of Early Requirements Analysis and Participative Design on Staff in an Urban Health Clinic: Civic Engagement through Collaboration
Dalrymple, Prudence W.; Rogers, Michelle; An, Yuan
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https://hdl.handle.net/2142/15234
Description
Title
Effect of Early Requirements Analysis and Participative Design on Staff in an Urban Health Clinic: Civic Engagement through Collaboration
Author(s)
Dalrymple, Prudence W.
Rogers, Michelle
An, Yuan
Issue Date
2009-02-08
Keyword(s)
Health informatics
Transdisciplinary model of care
Early requirements analysis
Behavioral models for IT implementation
Civic engagement
Abstract
In this paper, we describe our work for the past year assisting a nurse-managed primary clinic that serves a medically-disadvantaged urban population. Building on the prior year’s work in which our team became acquainted with the mission and goals of the clinic, the community characteristics and the current challenges facing the implementation of the current HIT system, we are now engaged in a process to specify requirements for health information technology (HIT) that can support a transdisciplinary model of care. This approach takes the approach of collaborative (or, participatory) research between an academic institution's research unit and a community-based organization. Our on-going efforts at the 11th Street Clinic in Philadelphia illustrate how the iSchool at Drexel joins with the College of Nursing and Health Professions through its Institute for Healthcare Informatics in order to address the healthcare needs of one urban medically-disadvantaged community. Our work combines both civic engagement through service to the staff and (indirectly) to its patients, while at the same time providing an opportunity for inter-disciplinary faculty research.
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