The need for qualitative methods in online user research in a digital library environment
Greifeneder, Elke
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https://hdl.handle.net/2142/15002
Description
Title
The need for qualitative methods in online user research in a digital library environment
Author(s)
Greifeneder, Elke
Issue Date
2010-02-03
Keyword(s)
Digital Library
Qualitative Methods
User Research
Research Design
Abstract
"Online users of digital libraries are multi-local, multi-lingual and
live in multiple time-zones. Getting ""purposeful data"" in online
user research requires that the research be done online because the
users are there. This content analysis looks at a broad sample of
international publications to address the following two research
questions: 1) what methods do we use for online user research and
2) what are the purposes behind the research questions? The
poster suggests that we currently use methods that match poorly
to the purpose of the study and that there is a real need to use
qualitative methods to study online users to be able to produce
purposeful data."
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