University of Illinois Urbana-Champaign

Online Services and Specialized Clienteles: Handicapped and Other Populations

Edmonds, Leslie

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https://hdl.handle.net/2142/1247

Description

Title
Online Services and Specialized Clienteles: Handicapped and Other Populations
Author(s)
Edmonds, Leslie
Issue Date
1985
Keyword(s)
  • Libraries --Automation
  • Library personnel management
  • Online library catalogs
  • Library catalogs and users
Abstract
My topic is service to other special populations and online catalogs and library automation. The special populations to be examined are the handicapped, the elderly, and the non-English speaking. It should be pointed out that although this paper's topic is the relationship of automation to patrons, most of the issues apply to employment of persons from these target groups. Affirmative action issues oblige librarians to consider the special needs of employees in addition to having the responsibility to serve patrons with special needs. There are some general concerns librarians need to address when attempting to make online catalogs available for use by special groups. Librarians need to become knowledgeable about the needs and adaptations of each specialized group, then, as Susan Roman suggests for youth, the librarian must become an advocate on behalf of the special patron to ensure the adaptation of automation services through physically and intellectually appropriate system design.
Publisher
Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign.
Series/Report Name or Number
Clinic on Library Applications of Data Processing (22nd : 1985)
ISSN
0069-4789
Type of Resource
text
Language
en
Permalink
http://hdl.handle.net/2142/1247
Copyright and License Information
Copyright owned by Board of Trustees of the University of Illinois. 1985.

Owning Collections

1985: Human aspects of library automation : helping staff and patrons cope PRIMARY
22nd Clinic on Library Applications of Data Processing (1985). Edited by Debora Shaw.