Putting a Price on Sharing: Fresh Cost Data as an Essential Ingredient of Evaluating Interlibrary Loan Services
Gaffney, Megan; Massie, Dennis
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https://hdl.handle.net/2142/121589
Description
Title
Putting a Price on Sharing: Fresh Cost Data as an Essential Ingredient of Evaluating Interlibrary Loan Services
Author(s)
Gaffney, Megan
Massie, Dennis
Issue Date
2022
Keyword(s)
Interlibrary load
library service
sharing service
Abstract
In an age when information is abundantly available online, libraries must continuously demonstrate relevance both to users and to
funders. Libraries can do this by showing that essential services are
being provided to users efficiently, and at a reasonable cost. This
paper examines challenges that library administrators face in evaluating collection sharing services, due to the scarcity of detailed cost
information and a lack of current benchmarks against which to measure their own library’s data. The authors have been involved with a
multiyear project to create the OCLC Interlibrary Loan Cost Calculator, a free internet-based tool that acts as a virtual real-time collection sharing cost study. Designed in collaboration with experts from
the resource sharing community and built by OCLC Research, the
calculator has the potential to fill in the knowledge gaps regarding
current collection sharing costs, allowing for more comprehensive
evaluations of this core library service
Publisher
Johns Hopkins University Press and the Illinois School of Information Sciences, University of Illinois at Urbana-Champaign
Series/Report Name or Number
Library Trends 70 (3). Winter 2022
ISSN
0024-2594
Type of Resource
text
Language
eng
DOI
https://doi.org/10.1353/lib.2022.0002
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