The mystery of half-right reference

Dudak, Leah

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https://hdl.handle.net/2142/118031 Copy

Description

Title

The mystery of half-right reference

Author(s)

Dudak, Leah

Issue Date

2022-10

Keyword(s)

• Reference
• Library history
• Public libraries
• Academic libraries
• Library research
• Reference transactions
• Education

Abstract

It is common knowledge, in both academic and public libraries, that only 50% of library reference questions are answered correctly. While this statistic continues to be treated as fact - where does it come from, and why do we continue to treat it as fact? A 1985 study, "Improving Reference Performance: Results of a Statewide Study," examined the accuracy of reference answers in the Maryland Public Library system and found that 55% of reference questions were answered correctly. However, these results are now outdated, both in time and in interpretation. Some answers that may have been considered incorrect by the study in 1985, like leading a patron to a source or giving a referral, would be considered teaching and correct answers today. As such, the myth half-right reference needs to be recontextualized and reexamined.

Series/Report Name or Number

Proceedings of the ALISE Annual Conference, 2022

Type of Resource

text

Language

eng

Handle URL

https://hdl.handle.net/2142/118031

DOI

https://doi.org/10.21900/j.alise.2022.1020

Copyright and License Information

• Copyright 2022 Leah Dudak
• This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License (https://creativecommons.org/licenses/by-sa/4.0/).

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