2022 annual user satisfaction survey evaluation report
Author(s)
Wernert, Julie A.
Miles, Tonya A.
DeStefano, Lizanne
Issue Date
2022-10
Keyword(s)
XSEDE
Evaluation
Survey
User
Satisfaction
Community
Abstract
This document summarizes the responses to the 2022 XSEDE Annual Satisfaction Survey, planned in late 2021/early 2022 and conducted with XSEDE users from March 3 through April 22, 2022. This was the eleventh and final survey of the XSEDE community of users. It was designed as a tool to gauge broad, overall awareness and satisfaction with XSEDE activities and services—a basic “report card.” Other surveys and feedback mechanisms are deployed throughout the project to gather more granular, point-of-service, and resource- and service-specific data.
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