Building cognitive security and resilience to enhance crisis preparedness: A social ecological approach to minimizing information-based harms
Janzen, Shawn; Orr, Caroline; Terp, Sara-Jayne
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https://hdl.handle.net/2142/115174
Description
Title
Building cognitive security and resilience to enhance crisis preparedness: A social ecological approach to minimizing information-based harms
Author(s)
Janzen, Shawn
Orr, Caroline
Terp, Sara-Jayne
Contributor(s)
Sanfilippo, Madelyn
Issue Date
2022-10-29
Keyword(s)
Cognitive security
Social ecological model
Information harm
Crisis information behavior
Case study
Abstract
Information crises co-occur alongside most natural and human crises. Widespread use of social media complicates these intertwined crises with new opportunities and challenges. Greater individual and societal resiliency helps offset information-based vulnerabilities and harms; however, most research in this area lacks systemic theory-driven research on the dynamic relationship between the individual and their environment. This paper uses a novel adaptation of Brofenbrenner’s social ecological model (SEM) to the study of cognitive security and resilience in the context of crisis-related information behaviors and information-based harms through two case studies: the international 2014-2016 Ebola outbreak and U.S. mass shootings. Our findings highlight the fluid nature of information-related dynamics during major crisis events, underscoring how the resilience of individuals in crisis situations both influences and is influenced by higher-level systems and processes. The model can help identify, prioritize, and evaluate future information-related initiatives and interventions, and extends SEM conceptual foundations for information research.
Proceedings of the 18th Annual Social Informatics Research Symposium and the 4rd Annual Information Ethics and Policy Workshop at the 85th Annual Meeting of the Association for Information Science and Technology
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