XSEDE 2021 annual user satisfaction survey evaluation report
Author(s)
Miles, Tonya A.
Wernert, Julie A.
DeStefano, Lizanne
Issue Date
2021-11
Keyword(s)
XSEDE
Evaluation
Survey
User
Satisfaction
Abstract
This document summarizes the responses to the 2021 XSEDE Annual Satisfaction Survey, planned in late 2020/early 2021 and conducted with XSEDE users from February 4 through April 13, 2021. This was the tenth survey of XSEDE users. It was designed as a tool to gauge broad, overall awareness and satisfaction with XSEDE activities and services—a basic “report card.” Other surveys and feedback mechanisms are deployed throughout the project to gather more granular, point-of-service, and resource- and service-specific data.
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