XSEDE 2020 annual user satisfaction survey evaluation report
Submitter: Leslie Froeschl
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https://hdl.handle.net/2142/109084
Description
Title
XSEDE 2020 annual user satisfaction survey evaluation report
Contributor(s)
Wernert, Julie
Miles, Tonya
DeStefano, Lizanne
Rivera, Lorna
Issue Date
2020-12
Keyword(s)
XSEDE
Evaluation
Survey
User satisfaction
Abstract
This document summarizes the responses to the 2020 XSEDE Annual Satisfaction Survey, planned in late 2019/early 2020 and conducted with XSEDE users from February 18 through April 9, 2020. This was the ninth survey of XSEDE users. It was designed as a tool to gauge broad, overall awareness and satisfaction with XSEDE activities and services—a basic “report card.” Other surveys and feedback mechanisms are deployed throughout the project to gather more granular, point-of-service, and resource- and service-specific data.
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