Designing the MLIS: How Design Thinking Can Prepare Information Professionals
Author(s)
Burton, Matt
Rapchak, Marcia
Gunn, Chelsea
Mattern, Eleanor
Issue Date
2020-10-13
Keyword(s)
Design thinking
Abstract
In recent years, the library profession has embraced the value of design thinking for
designing services, serving users, and organizing physical spaces. This paper describes the
developments that led to the incorporation of design thinking in a Masters in Library and
Information Science program at the University of Pittsburgh. Through a three-course Design
Methods Sequence (DMS), students engage in sustained partnerships with organizations in the
local community. This paper provides insights from a pilot instructional year, highlighting ways
in which the DMS may serve as a model for MLIS programs that aim to build experiential
learning opportunities for students.
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