University of Illinois Urbana-Champaign

#accessibilityfail: Exploring the potential of using social media posts to identify accessibility problems

Li, Hanlin; Brady, Erin

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https://hdl.handle.net/2142/96777

Description

Title
#accessibilityfail: Exploring the potential of using social media posts to identify accessibility problems
Author(s)
  • Li, Hanlin
  • Brady, Erin
Issue Date
2017
Keyword(s)
  • Crowdsourcing
  • Accessibility
  • Social media
  • Human computer interaction
Abstract
Social media reports of accessibility problems can document accessibility issues encountered in situ. We analyzed 200 posts about discussions around accessibility and 166 posts that describe accessibility problems from Twitter and Instagram. Our findings show that people use existing platforms to have robust conversations to identify and communicate accessibility problems. We discuss the practical implications of using human work to facilitate remote accessibility evaluation combining real-life scenarios and design an experiment to investigate the feasibility of crowdsourcing to identify accessibility issues remotely.
Publisher
iSchools
Series/Report Name or Number
iConference 2017 Proceedings
Type of Resource
text
Language
en
Permalink
http://hdl.handle.net/2142/96777
Copyright and License Information
Copyright 2017 Hanlin Li and Erin Brady

Owning Collections

iConference 2017 Preliminary Results Papers PRIMARY