“They should be convenient and strong”: Password perceptions and practices of visually impaired users

Hayes, Jordan; Dosono, Bryan; Wang, Yang

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https://hdl.handle.net/2142/96755 Copy

Description

Title

“They should be convenient and strong”: Password perceptions and practices of visually impaired users

Author(s)

• Hayes, Jordan
• Dosono, Bryan
• Wang, Yang

Issue Date

2017

Keyword(s)

• Authentication
• Passwords
• Disabilities
• Visual impairments
• Human factors

Abstract

Passwords are a widely used authentication mechanism. However, little empirical research examines how people with visual impairments perceive and use passwords. To help address this gap, we conducted a qualitative user study with 12 visual impaired adults. Our findings suggest that perceptions and practices of users with and without visual impairments in password creation and management are similar at the surface, yet the root causes of their challenges tend to differ. This implies that solutions designed to address the challenges without considering the underlying causes may fail miserably in practice. Authentication designs intended to help users with visual impairments must consider both the challenges and their underlying causes to address the nuanced differences users with and without visual impairments must confront when creating and managing passwords.

Publisher

iSchools

Series/Report Name or Number

iConference 2017 Proceedings

Type of Resource

text

Language

en

Permalink

http://hdl.handle.net/2142/96755

Copyright and License Information

Copyright 2017 Jordan Hayes, Bryan Dosono, and Yang Wang

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