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Library Trends 49 (4) 2001: Measuring Service Quality

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Title: Library Trends 49 (4) 2001: Measuring Service Quality
Contributor(s): Kyrillidou, Martha (editor); Heath, Fred M. (editor)
Subject(s): Libraries User satisfaction. Libraries Evaluation. Libraries Quality control. Libraries Standards.
Issue Date: 2001
Publisher: Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign
Genre: Journal (whole)
Type: Text
Language: English
URI: http://hdl.handle.net/2142/8372
ISSN: 0024-2594
Publication Status: published or submitted for publication
Rights Information: Copyright 2001 Board of Trustees University of Illinois.
Date Available in IDEALS: 2008-05-22
Has Version(s): http://hdl.handle.net/10111/UIUC:Archive/librarytrendsv00049i00004
 

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